On Thursday, October 26th, CaseWare International sent out a email to all users that have downloaded the ASPE variant of their Financials template. This email informed users that an issue has been identified with the v15 update which was originally released in August of this year. The email did not describe the nature of the problem uncovered, but did give some detailed scenarios and steps to address the problem.
Note that this problem only relates to users of the Canadian ASPE Financials template who have already performed an upgrade to v15. If you use the IFRS, US GAAP, or US GASB Financials template, there is no issue for you and no need for you to take any action.
We have learned that the problem relates only to users who have added customized content to the Knowledge Libraries of the template. Unfortunately, that affects nearly every one of FHB's clients.
The problem is best if caught before any additional content is added to the updated v15 template. If you have recently updated, it is strongly recommended that you revert back to your last v14 CWP file, and re-update using the newest build of the v15 upgrade patch.
Complete instructions were sent in email, but of course all of our clients are invited to book a support call with one of our consultants who will be happy to discuss the issue with you and assist in taking the appropriate steps to make sure you are protected.