---
title: CaseWare Financials Print Preview Hotfix Released
description: CaseWare Financials hot-fix released to address specific print preview issues in version 13.
image: https://blog.fhblackinc.com/hubfs/Blog%20Images/casewarefinancials_image.jpg
---

# CaseWare Financials Print Preview Hotfix Released

![avatar](https://app.hubspot.com/settings/avatar/f07532a018389937e758ae8e464d10f5 "avatar")

Posted by Jamie Black

 Topic(s): [What's New](https://blog.fhblackinc.com/topic/whats-new), [Financials](https://blog.fhblackinc.com/topic/financials)

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**Software: CaseWare Financials **

**Version Affected**: Financials 13.00

**Announcement Date**: January 4, 2016

 CaseWare International has recently been made aware of an issue where the financial statements stop working when print preview is accessed multiple times in very specific circumstances.

The issue is related to the use of the Format 4: Detailed tables of contents **and** the addition of external documents (e.g. PDFs, Word or Excel) into the financial statements. If you are using [version 13 of the Financials template](https://blog.fhblackinc.com/caseware-financials-13.00) and the Format 4: Detailed tables of contents, a hotfix is available to ensure that you will not encounter this problem.

You are able to determine which version of the Table of Contents you are using by navigating to the Table of Contents tab and verifying that the Configuration button in the Properties grouping is present.

![configuration_button.jpg](https://blog.fhblackinc.com/hs-fs/hubfs/configuration_button.jpg?width=530&height=103&name=configuration_button.jpg "configuration_button.jpg")

If the Configuration button is displayed, please contact support@caseware.com to receive the hotfix created to resolve this issue.

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 For more on this topic(s), see: [What's New](https://blog.fhblackinc.com/topic/whats-new), [Financials](https://blog.fhblackinc.com/topic/financials)

Originally Posted on 12 January, 2016

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